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AI Product · Enterprise Workflow · Design Engineering

PrintCore Campaign OS

An AI-enabled campaign operations platform that helps enterprise marketing teams create, review, benchmark, and improve campaigns in one connected workflow.

PrintCore Campaign OS Launch-ready step showing the final email, launch package metrics, and pre-launch checklist

Project overview

Role
Lead Product Designer and Front-End Prototyper
Timeline
2026
Platform
Responsive web application
Ownership
Independently designed and built end to end.
Scope
Product strategy, information architecture, AI workflow design, UX/UI design, design system, and front-end implementation
Outcome
A governed workflow connecting campaign creation, sales validation, agency comparison, and continuous learning.

The problem

Slow, agency-dependent campaign execution, with hard-won knowledge lost between handoffs.

My approach

One operating system that runs a campaign from brief to launch, then learns from it.

The solution

A governed workflow plus a four-agent intelligence layer connecting feedback to the next campaign.

01 · Problem

Campaign execution was slow, expensive, and difficult to improve over time.

A B2B printer company already had strong customer targeting through CRM and Databricks. The real bottleneck was downstream: turning strategy and customer data into approved, launch-ready materials without losing momentum to repeated agency handoffs and review loops.

Just as costly, nothing carried forward. What worked in one campaign was scattered across emails and agency files, so every new brief started from scratch instead of from evidence.

Production cycle 5 to 7 weeks

Traditional time from initial brief to final campaign rollout.

Agency spend $750K to $1.25M annually

Recurring cost of routine campaign production work.

Current-state workflow

Where the process slows down

5–7 weeksfrom brief to rollout

  1. Campaign Brief
  2. Customer Targeting
  3. Sales Validation
  4. Agency Production
  5. Revision Loops
  6. Testing & Launch
  1. Weeks 1–2 Brief alignment, CRM targeting and sales validation.
  2. Weeks 3–5 Agency handoffs and repeated reviews slow execution.
  3. Weeks 5–7 QA, formatting, tracking and rollout.
Design question How might we reduce production time and routine agency dependency without removing the human review, governance, and quality controls an enterprise marketing team requires?
02 · Strategy

Design one operating system for execution and continuous learning.

I structured PrintCore around two connected layers: an operating layer that moves a campaign from brief to launch, and an intelligence layer that turns each campaign's signals into recommendations for the next one.

Strategic principle Automate repeatable production, not accountable decision-making.
Product architecture

Two layers, one feedback loop

Campaign Operating Layer

Brief → launch
  1. Brief
  2. Audience & Sales Validation
  3. Content
  4. Compliance & QA
  5. Launch Readiness

Shared foundationKnowledge RepositoryAgency Benchmarking

Campaign signalsSales feedback, review decisions, performance & market signals

Next-brief recommendationsSharper targeting, content, positioning & earlier risk prevention

Campaign Intelligence Layer

Learn → improve
  • Sales Objection Mining
  • Revision Root Cause
  • Performance Learning
  • Competitive Intelligence
03 · Operating model

Move from brief to launch readiness in one connected workflow.

Campaign Studio is the operating layer in practice. Each stage shows its inputs, owner, AI assistance, review status, and next action, so the team always knows where a campaign stands. The launch-ready step is shown at the top of this page.

Campaign Studio Brief stage showing success criteria, audience logic, and grounding context
01 · Brief

Ground the campaign before generation.

Connect the business goal, audience logic, success criteria, message strategy, and product proof before downstream work begins.

Audience selection and sales validation gate showing the refined account list and sales approval status
02 · Audience & sales validation

Validate the target list before content production.

Refine exported CRM and Databricks sample data and require sales confirmation before the team invests in content creation.

Content stage showing subject line and CTA options alongside a live email preview
03 · Content

Turn approved strategy into editable content.

Generate subject line, CTA, and email options from approved context while keeping every output reviewable and editable.

Compliance and QA stage showing policy checks and the human approval chain
04 · Compliance & QA

Catch risk before stakeholder review loops.

Run first-pass policy and launch checks while keeping human approval as the final gate.

CRM and Databricks are represented through exported sample data, not a live production integration. Compliance runs a first-pass review; human sign-off remains the final gate to launch.

04 · Knowledge & intelligence

Ground AI in reusable knowledge, then learn from every campaign.

Ground and evaluate

Knowledge Repository

Centralizes customer data, brand guidance, product proof, past campaigns, agency work, and intelligence signals so AI output is grounded in reusable organizational knowledge.

Campaign Knowledge Repository showing customer data, brand guidelines, products, past campaigns, and intelligence signals

Agency Benchmarking

Compares AI and agency work through shared criteria and blind scoring before routine production moves in-house.

Agency Benchmarking decision frame showing the agency baseline selector and blind mode toggle
The learning loop

Every campaign feeds the next one.

Four agents read the signals each campaign produces and turn them into recommendations for the next brief.

Sales Objection Mining
Reads CRM notes and sales validation comments to sharpen brief angle, subject strategy, and CTA rationale.
Revision Root Cause
Reads approval and rejection decisions to improve brief quality, claim specificity, and stakeholder ownership.
Performance Learning
Reads open, click, and conversion data to guide targeting, subject ranking, and CTA choice.
Competitive Intelligence
Reads market and competitor signals to shape positioning, offer framing, and creative direction.
Projected AI versus agency performance across open, click-through, conversion, and unsubscribe rates, with Performance Learning Agent recommendations for the next brief
Performance Learning in action: projected AI versus agency results as the repository grows, turned into next-brief recommendations. The model is illustrative, not measured production data.

The intelligence layer is fully designed and prototyped. It runs on sample data, not live production connections.

05 · Impact & reflection

A proposed path to faster execution and lower routine production costs.

The proposed operating model targets a shorter campaign cycle, lower routine agency spending, and earlier risk detection within one governed workflow.

Projected value
Speed~2.5-week target campaign cycle
Cost~50% reduction target in routine agency spend
GovernanceFirst-pass QA before stakeholder review
Learning4 AI agents connecting feedback to the next campaign

Illustrative targets and prototype capabilities, not measured production outcomes.

Reflection

What I learned

This project reinforced that a successful AI product is not defined by how much work it automates. It is defined by how clearly it establishes context, ownership, review, and trust.

The strongest solution was not an autonomous campaign generator. It was a governed operating system that connected creation, sales validation, human approval, agency comparison, and continuous learning.

Contact

I'm always happy to talk through a new project or collaboration.

daniela.wengg@gmail.com